Terms and Conditions


Here’s a list of our T’s & C’s that you are subject to when shopping with us. You are covered by our warranty which protects against faulty or defective items.


OK is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the OK Web Portal and governs data collection and usage. By using the OK websites, you consent to the data practices described in this statement.

Collection of your Personal Information

OK collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. OK also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by OK. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by OK for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the OK Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through OK public message boards, this information may be collected and used by others. Note: OK does not read any of your private online communications.

OK encourages you to review the privacy statements of Web sites you choose to link to from OK so that you can understand how those Web sites collect, use and share your information. OK is not responsible for the privacy statements or other content on Web sites outside of the OK family of Web sites.

Use of your Personal Information

OK collects and uses your personal information to operate the OK Web site and deliver the services you have requested. OK also uses your personally identifiable information to inform you of other products or services available from OK and its affiliates. OK may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

OK does not sell, rent or lease its customer lists to third parties. OK may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, OK may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to OK, and they are required to maintain the confidentiality of your information.

OK does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

OK keeps track of the Web sites and pages our customers visit within OK , in order to determine what OK services are the most popular. This data is used to deliver customized content and advertising within OK to customers whose behaviour indicates that they are interested in a particular subject area.

OK Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on OK or the site; (b) protect and defend the rights or property of OK; and, (c) act under exigent circumstances to protect the personal safety of users of OK, or the public.


When you send OK an email, log onto our website or communicate with us, this gives us the right to communicate back to you in the same format (e-mail, text or via website).


All of our content – copy, images, photos, images, video and audio clips – are protected by UK and international copyright laws. None of the information from this website is legally allowed to be copied in any form, without written permissions from OK. Users of the OK website are not allowed to change or copy any material found on any of our material found online or offline for commercial purpose or gain.


Purchasers of products from OK are subject to UK export and control laws.


OK allows you to make personal use of okcigs.co.uk and okecigs.co.uk. But we do not permit:
1.    Resale or commercial use of products or content from OK
2.    Copying information for the benefit of a third party
3.    Data gathering without permission
4.    Making commercial profit from the OK site
Any acts that break the above will immediately ban you from the right to use the OK site.

Your account

If you have registered with us, you agree to take responsibility for any use that occurs whilst logged in – so it’s up to you to keep your password secure. Please remember that you must be over 18 to purchase OK cigarette products and if you are under this age, OK will immediately refuse your custom, terminate your account and cease any pending sales with you.


We welcome any suggestions or comments you may have – just make sure the content isn’t: a copyright infringement, illegal, obscene or defamatory. And please, we don’t want any form of spam. And while we’re on the subject of what you’re not allowed to do, please no using false e-mail addresses and definitely don’t pretend to be someone you’re not.