Home > Returns policy

RETURNS POLICY

If your OK product is faulty, you can return within 14 days for an exchange. Just pop product back in the original packaging with the receipt and your address clearly marked. They must be received in 14 days of the original shipment. We should get back to you with your new product within 2 weeks. It’s a good idea to return via recorded delivery as we don’t take any responsibility for anything that goes missing in the post. Send all returns back here:

OK Electronic Trading Ltd

2 South Mall

Edmonton Green

London

N9 0TN